At Anna Lum Consulting, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website [www.annalum.com.au] (the “Website”) and engage with our services.​

 

1. Information We Collect

We may collect the following types of personal information when you interact with us:

• Personal Details: Name, email address, phone number, and other contact details provided via our website forms (e.g., when booking a consultation or subscribing to our newsletter).

• Business Information: Company name, role, and business details shared in the context of a consultation or inquiry.

• Website Usage Information: Data about your visit to our website, including IP address, browser type, and information about how you interact with our site (e.g., pages visited, links clicked). This is collected via cookies and similar tracking technologies.

 

2. How We Use Your Information

We may use the information we collect to:

• Provide Services: Use your contact details to respond to inquiries, schedule consultations, or provide the services you’ve requested.

• Improve Our Services: Analyze website usage to understand how visitors engage with our content and improve user experience.

• Marketing and Communications: Send you relevant updates, newsletters, or promotional materials about our services, provided you have opted in. You can opt out at any time by clicking “unsubscribe” in any email communication.

• Legal and Compliance: Comply with legal obligations or enforce our terms and conditions.

 

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who help us deliver our services, such as:

• Website Hosting Providers: For hosting and managing our website.

• Email Service Providers: To send marketing and communication emails.

• Analytics Providers: For tracking and analysing website usage.

Any third parties we engage are required to comply with applicable privacy laws and protect your data.

 

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. These cookies help us understand how visitors use the Website and allow us to provide a more personalized experience.

You can manage your cookie preferences through your browser settings. Disabling cookies may impact your experience on our site.

 

5. Data Security

We take reasonable measures to protect your personal information from loss, misuse, unauthorized access, or disclosure. These measures include secure servers, firewalls, and encryption where appropriate.

However, no transmission of data over the internet is completely secure, and we cannot guarantee the security of data transmitted to our website.

 

6. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections to any inaccurate or outdated information.

• Withdraw consent to receive marketing communications at any time.

If you would like to exercise any of these rights, please contact us at: consulting@annalum.com.au.

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your personal information.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: consulting@annalum.com.au